Pactur Post-Sales Technical Assistance for all our manual and automatic machines (Packaging Machine Assistance).

Our Team, which accompanies the customer throughout the purchase process, advising him according to his needs in the pre-sales phase, then follows him in the post-sales phase with a precise training course and continuous assistance. A long experience in the sector allows our technicians to interface with the interlocutor in the most appropriate way, according to his degree of technical competence and the type of problem and to provide him with the best assistance.

Supported by all the technological tools available today (video calls, films, webinars, photos, remote assistance), Pactur technicians support customers and give them after-sales technical assistance in an even more effective way.

Those who purchase and use Pactur machines know that our professionalism does not stop at the construction of reliable and robust cellophane wrapping machines, but continues with the technical support during use of the wrapping machine. We want to underline that the intervention of our technicians is provided on a broad spectrum, on all machinery, from the most dated to the most current ones.

Being builders of our machines, from the carpentry to the final assembly, allows us to "get to grips" with even the older models and to find an after-sales technical assistance solution also for technical problems related to the obsolescence of the parts or electronics , and this in every part of the world the car is purchased.

This makes the difference and is certainly an "added" value to consider in the cost of the packaging machine.